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Monday, January 27, 2014

Interesting graphic on the CRM category by G2

I like how this graphic lays out players in category.  Not sure I completely agree, on all counts, but like who the chose to occupy the up and to the right position, Salesforce.com.  Thanks G2

Tuesday, January 21, 2014

Knowledge Management at a Software Company with Intuit QuickBase

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“The success of the app is the balance between ease of use and meeting fairly complex requirements. It’s an elegant system that allows for easy management of both intellectual property and resources.”
 – Greg Robin
At software companies, effectively documenting and sharing knowledge about code usage and changes is an enormous challenge that transcends people, processes, and technology. One large software company needed a solution to manage this process across hundreds of products to ensure accountability and speed the learning process. To solve the problem, Greg Robin of Productivity Advisors built a customized 
knowledge management application on the Intuit QuickBase platform.