Here's a list of the web-based software apps that I suggest all small, medium and large companies checkout for running your business... (all are free except QuickBase)

http://www.evernote.com is a great sync'd note taking solution (many platforms, all get sync'd)
http://www.google.com/voice is the Google Voice and call forwarding app
http://www.google.com/wave is their collaboration app which allows a team to easily collaborate instead of back & forth with email
http://www.rememberthemilk.com tas...